We wanted to let you know about our experience working with Tommy and Lisa McCain, realtors for First Team Real Estate. We had the opportunity to have both Tommy and Lisa represent us in selling our home in 2011 in Orange County, CA. They were both professional and easy to work with. They took us step by step through the process of being first time home owners selling their house with the desire to find a new larger home in the same area.
Starting with selling our existing home, they explained each step to us from preparing the house, listing it, open houses, pricing of the house, to the offer process. Unfortunately we didn’t listen to them regarding when to put the house up for sale. They recommended not listing around Thanksgiving, Christmas and the New Year if possible but in our excitement to find a larger home we pushed them to list our house the week of Thanksgiving 2010. Even despite their efforts for a number of open houses, it was just a slow time of year because people weren’t thinking about moving during the holidays. Also our home was an equity sale and we were faced with many homes up for sale due to foreclosures and shorts sales. Interest in our home didn’t pick up until after the New Year. Luckily for us our little home had many upgrades and was in great shape. We listened to Tommy and Lisa’s recommendations for staging the house which allowed buyers to visualize themselves in the home. So if you don’t count the holidays they sold our home in 5 months which was pretty amazing because the average selling time frame in Orange County was between 6 to 8 months. We were hoping to make some money from the sale of our home but at that time housing prices had dropped dramatically since we purchased it in 2004 – but we did manage to sell it for just over what we had paid, so we were very grateful.
During this time we had Lisa showing us larger homes all over the same area. She really listened to what we were looking for and showed us homes that were great contenders. Tommy and Lisa helped negotiate an extended escrow allowing us time to find just the right home. They helped us through the offer process for finding a new home. The offer was accepted and the process for purchasing a new home had begun. The next day my husband and I went off on a work related trip to the Dominican Republic. Three days into the trip he was given the business opportunity to transfer his position to Colorado. We accepted. Tommy and Lisa were not only understanding but also excited for us. They took care of everything regarding with drawing the offer we had made on the new home. Upon our return they again walked us through the necessary paperwork for withdrawing the offer. They also worked with us step by step for closing our home. The moving truck pulled up 29 July 2011 and we closed the home 30 July before heading out to Colorado the next day.
Lisa and Tommy still stay in touch today via email. We have been in Colorado now for 10 months and are having a new home built. Though we found a realtor to help us through the process, we sure do miss Tommy and Lisa. We would recommend them as realtors to anyone in Orange County, CA seeking to sell or purchase a home.
Thanks again Tommy and Lisa for all your help in selling our home!
Heather and Chris Robinson
I wanted to take the time to tell you just how wonderful it has been working with First Team and Tommy & Lisa. Last year Tommy & Lisa worked with my husband and me to purchase an investment condo. Tommy & Lisa spent endless time making sure we found just the right condo. Since the purchase was a Short sale there were a lot of details I was not familiar with. They spent time educating my husband and me as to all the details of purchasing a short sale property. Tommy & Lisa have incredible follow-up and it was such a pleasure working with them. We are now proud owners of an investment condo in which we are very satisfied with.
I have referred Tommy & Lisa and First Team Realty to my family and friends. I will continue to work with Tommy & Lisa due to her sincere professionalism, excitement and trust that I have for her and her team.
With our deepest regards,
Diane & Ab Abiney